Royalty Inquiry

Seach our Missing Address List


Welcome to Royalty Central.

Universal Music Publishing Group strives to deliver the highest level of client service, and we want our royalty recipients to enjoy the fastest, easiest online experience imaginable.

If your song(s) are published by Universal Music Publishing, and if you do not already have a Royalty Window account, then please sign up now! Royalty Window is the on-line place to access your royalty statements and other royalty reports. In addition to viewing your statements on-line, you can take advantage of Royalty Window’s Real-time balance functionality as well as the One-click Advance tool.  To sign up, please log on to to establish your account.  

In order to provide you with the best experience possible, royalty participants should start by ensuring we have your current contact information and advise us of a forwarding address in the event you have relocated.

If you believe you are owed royalties or have not received a statement from the Universal Music Publishing Group, please make use of the search feature on this page to find out if your name is on our missing address list. Please enter your name or payee code to start your search and press SUBMIT. If your name comes up as a match, please call or email us so that we can obtain information to update our records. Even if you do not locate your name, please feel free to send us an inquiry about royalties or statements you think may be due.

If you have questions, please call the Universal Music Publishing Group Royalty Help Line (888) 474-4979 or contact us by email at Please include your phone number in case we need to speak with you to answer your inquiry.

Type your account name or number and click submit to find out if we have your correct address. 

Address Update

If you have not been receiving your statements or plan to move please fill out the form below and mail it to UMPG Royalty department.

The form is available in both Adobe PDF and Microsoft Word formats:

Please print this form out, fill it out. You will need to make sure that the form is signed and all the necessary information is filled in. We will not be able to process forms that are not properly completed.

You may either submit the form through mail or facsimile. When mailing the form, please send it to:

Universal Music Publishing Group
2100 Colorado Avenue
Santa Monica, CA 90404

Attn: Royalty Department

The fax number is:
(310) 235-4907

If you have any further questions, please call the Royalty Help Line at
(888) 474-4979.


I have questions about my statement. Who can help me?

If you leave a message with the Royalty Help Line
(888) 474-4979, someone will call you back within 48 hours. It helps if you provide your payee number, if you know it, and a detailed description of your question.

You may also contact us by email at Please include your phone number in case we need to speak with you to answer your inquiry

How do I change an address?

See the address change instructions on this website: contact us

Why are the units on my statement less than the units I see on SoundScan?

SoundScan units are compiled through a combination of point-of-sale data and extrapolation, and may not represent actual sales. Also, SoundScan does not always represent an accurate measure of royalty bearing units under your contract or license.

I would like a more detailed explanation of certain costs deducted from my statement?

Please email your question to or call the Royalty Helpline at
(888) 474-4979.

I didn't receive my statement for the last period. Can you send it to me?

Please send an email to verifying your address or call the Royalty Helpline at
(888) 474-4979 so that we can verify your address directly.

Royalty Window

To sign up for UMPG’s on-line portal ‘Royalty Window’ please click here -