ROYALTY
CENTRAL - COLLECT YOUR ROYALTIES
Welcome to
Royalty Central.
Universal Music
Publishing Group strives to deliver the highest level of client
service, and we want our royalty recipients to enjoy the fastest,
easiest online experience imaginable.
If your song(s)
are published by Universal Music Publishing, and if you do not
already have a Royalty Window account, then please sign up now!
Royalty Window is the on-line place to access your royalty statements
and other royalty reports. In addition to viewing your statements
on-line, you can take advantage of Royalty Window’s Real-time
balance functionality as well as the One-click Advance tool. To
sign up, please log on to https://www.royaltywindow.com
to establish your account.
In order to
provide you with the best experience possible, royalty participants
should start by ensuring we have your current contact information and
advise us of a forwarding address in the event you have
relocated.
If you believe you are owed royalties or have not
received a statement from the Universal Music Publishing Group,
please make use of the search feature on this page to find out if
your name is on our missing address list. Please enter your name or
payee code to start your search and press SUBMIT. If your name comes
up as a match, please call or email us so that we can obtain
information to update our records. Even if you do not locate your
name, please feel free to send us an inquiry about royalties or
statements you think may be due.
If you have
questions, please call the Universal Music Publishing Group Royalty
Help Line (888) 474-4979
or contact us by email at umpg.royalty@umusic.com.
Please include your phone number in case we need to speak with you to
answer your inquiry.
Type your account name or number and
click submit to find out if we have your correct address.
Address Update
If you have not been receiving your statements
or plan to move please fill out the form below and mail it to UMPG
Royalty department.
The form is available in both Adobe PDF
and Microsoft Word formats:
Please print
this form out, fill it out. You will need to make sure that the form
is signed and all the necessary information is filled in. We will not
be able to process forms that are not properly completed.
You
may either submit the form through mail or facsimile. When mailing
the form, please send it to:
Universal Music Publishing
Group
2100 Colorado Avenue
Santa Monica, CA 90404
Attn:
Royalty Department
The fax number is:
(310)
235-4907
If you have any
further questions, please call the Royalty Help Line at (888)
474-4979.
FAQ
I have questions about my statement. Who can
help me?
If you leave a
message with the Royalty Help Line (888)
474-4979, someone will call you back
within 48 hours. It helps if you provide your payee number, if you
know it, and a detailed description of your question.
You may
also contact us by email at umpg.royalty@umusic.com.
Please include your phone number in case we need to speak with you to
answer your inquiry
How do I
change an address?
See the
address change instructions on this website: contact us
Why
are the units on my statement less than the units I see on
SoundScan?
SoundScan units
are compiled through a combination of point-of-sale data and
extrapolation, and may not represent actual sales. Also, SoundScan
does not always represent an accurate measure of royalty bearing
units under your contract or license.
I
would like a more detailed explanation of certain costs deducted from
my statement?
Please email
your question to umpg.royalty@umusic.com
or call the Royalty Helpline at (888)
474-4979.
I
didn't receive my statement for the last period. Can you send it to
me?
Please send an email to
umpg.royalty@umusic.com
verifying your address or call the Royalty Helpline at (888)
474-4979 so that we can verify your
address directly.
Royalty Window
To sign up for
UMPG’s on-line portal ‘Royalty Window’ please click here -
https://www.royaltywindow.com/register